![]() I think the way they get their leads is to just randomly call people and if the person doesn't immediately hang up they call that a valid lead. So i'm having to close my credit card I gave them entirely. ![]() Oh and you can't cancel your credit card without first entering a different card #. In other words, I'll need to spend a ton of time calling people and requesting credits until I feel I've gotten enough business to justify the $400 I spent before canceling my account. When I called to complain the guy on the phone explained "not all leads work out and if there's a good reason why, we will refund your money in the form of a credit". Rather, you create a TaskRabbit Tasker profile, set your rates, and people in your city can contact you to hire you. Unlike Thumbtack, TaskRabbit doesn’t use a lead generation pipeline to get you more business. Now I have to spend a bunch of time calling homeowners who don't want to hear from me and then go online to request a credit, explain why the credit is being requested and wait until its credited. According to Thumbtack, there’s over 30,000 leads on the platform per day, so it’s also a very active marketplace. I called them furious and the only good thing is they refunded my first 5 crap leads when I threatened to sue them. One lead was for a renter in an apartment (why would they want a roof quote?) Before I could pause my account it auto-renewed and now I am $400 in with them. Homeowners were mad I was calling, seemed to have no idea why I was calling and I got hung up on one after another. Nope, only difference is they ask for less money now. ![]() Since the lady that contacted me was only asking for $200 and not $1,000 I thought that maybe it was a different management team and they figured out where they went wrong before. I read the terrible reviews but everyone mentioned they had paid $1,000+ and that possibly the company was under new management and "seemed to be doing better".
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